We am proud in the uniqueness of our products
and designs. Each is special, as are our customers.
All of the items are hand painted IN THE USA
by the Old Crow and proudly signed (where possible) by her,
not mass produced in China.
Please keep in mind that each your collectible
items are individually handcrafted, therefore
the designs shown may vary slightly due to the nature of each hand-painted piece. These
are not flaws but an opportunity to own a one-of-a-kind
pieces. The glass is individually hand painted and then heat set so turnaround time may take 10-14 days. Most designs require several heat settings.
Many of the items you
see here are available in your choice of colors,
just let us know your preference and we will
do all we can to accommodate you. Wood products
may have cracks, splits, knots to look rustic,
old or primitive and will be noted in the description.
Painted items may vary slightly in color and
may be distressed. Tin products might be aged
to look rusty or black. Theses items are not
defective! Fabrics may vary depending an availability.
Your order will be acknowledged with an e-mail
to verify your order and let you know the date of shipment, please review it for any
inconsistencies. You will be sent an email at
the time of shipment of your order with a tracking
number. Please allow time to create your order
if it is not a stock item, We want to maintain
our motto craftsmanship at its best. A receipt for your purchase will be emailed to when your transaction is completed.
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RUSH ORDER: When you are in a
rush for your order, such as needing it for
a gift, please make a note of it in the message
section on the order form, also include the
date it needs to arrive. Overnight delivery
will incur a shipping charge over and above
the amount stated with the item price. Express
shipping (1 business day) is available for an
additional fee of $10 plus 20% of the purchase
price. Friday or weekend orders are not shipped out
until Tuesday. All standard sized products will
be shipped promptly via UPS ground. Shipping
to the Continental US only.
Furniture is shipped via freight trucking services
and the price is determined by a combination
of such factors as dimensional weight, price
and shipping destination. A contracted price
and shipping date will be determined for each
order you place. You will be advised of this
amount, for your approval, prior to shipment. PLEASE NOTE: YOUR ORDER MAY ARRIVE IN SEPARATE
PACKAGES - PLEASE WAIT A FEW DAYS BEFORE CONTACTING
US TO CHECK ON ITEM ARRIVAL |
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SHIP TO ANOTHER ADDRESS and GIFT WRAPPING: Any
purchase can be shipped to a different address
in the continental U.S.(i.e. as a gift) at no
extra charge. For your convenience we provide bill to ship to. When you place your
order write in the message section that you
wish to use bill to ship to, add the recipients
address.
We offer gift wrapping services for most items on our site. We’ll put together your gift box with tissue paper, ribbon, an embossed seal and a card with your personal message. Don't forget to tell us the sentiments you would
like on your gift card or gift tag. Wrapping
and gift card/tag is free. Makes shopping for
that special gift a pleasant experience. We
ship your order directly to you, or to that
special someone. If you prefer, a gift tag can
be included. Just ask us to include one in the
comments section when you checkout. |
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IS MY ORDER SECURE? Yes. We use secure online ordering. When you click on the Add to Cart button, you will have the choice to use Pay Pal, Credit Cards (Visa, American Express and Master Card ). When checking out, you'll
be using a Secure form. The form is encrypted,
or scrambled, so your private information will
not be viewable by anyone else while it is in
transit to us! You can tell it's secure because
there is a little lock or key that displays
in the bottom left corner of your browser. At
that time, you will be asked to provide shipping
and billing information. This ensures that all
information you send to us via the World Wide
Web will be encrypted. No credit information
is stored on the internet or shared with third
parties. Do not send credit card information by email. Standard email is not encrypted and not secure. Credit card information received by email will be deleted and the order not processed. Join the millions of shoppers who love the ease and convenience of shopping online from home or office.
There are two ways to order from this website:
CREDIT
CARDS ONLINE We accept all major credit cards using our secure shopping cart.
When
receiving your credit card statement, items
from us will show up as slegg@designsbyoldcrow.com.
Don't
want to leave your card info on-line? Toll free order line 1-800-863-9185
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Designs by Old Crow
7914 Lattimer Pond, San Antonio, TX 78254
Toll free order line 1-800-863-9185 All other inquiries 210-240-7101
serving the internet community since 1995 |
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